Terms

Working together

Therapy and coaching are a partnership. We commit to ethical, professional and evidence-based care in a safe and supportive space. We cannot promise a particular result: progress depends a great deal on your own participation and on practising what we work on between sessions.

Cancellations

Your appointment time is reserved for you. To cancel or change it, please give at least 24 hours' notice, and we will move your session or give you a session credit at no charge. If you cancel with less notice, or miss the session, the full fee is due and is not refunded. In a genuine emergency, please call us.

In an emergency

AKILI is not an emergency service. See the crisis numbers.